Think Beyond the Big Box...

Blue Cow Story: Keeping up the Pressure

A Flat Tire can Ruin a Day

After our third flat tire in a week and a half it became obvious there was something wrong. The gentlemen that assisted me at Les Schwab recognized me from previous visits and he asked me if I was in here two days ago with the same car. I told him yes but it’s a different tire this time. He said that didn’t seem right and that they would take care of it. He took all the tires off and cleaned the rims completely before laying down the bead for the tires and double checked the seal. Instead of just fixing one tire they made sure none of the others would leak either. Then he didn’t charge me for any of it. I was obviously frustrated at the situation but not at Les Schwab and then they went the extra mile for me. I couldn’t be more grateful.

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